HostGator is one of the oldest and biggest web hosting companies in this space. Despite being old, this brand still offers sublimed services. The basic shared hosting plans come with a free SSL certificate, a one-year free domain, bandwidth, and unlimited storage.
Not just that: they have a 5-star customer service providing answers to your injuries within a short period.
However, let’s take you behind the scenes to ensure you make an informed decision.
Advantages of HostGator
Stable and Strong Uptime
This host has nearly perfect uptime, with most months having a value of 99.99 – 100%. Not just that, HostGator offers a warranty if the uptime hovers below 99.9%, you get a credit equal to a monthly fee.
Of course, impossible-to-predict hacks and scheduled maintenance will not be considered for this guarantee. However, you’ll have to contact the host’s billing department for the credit within 30 days.
This standard becomes a yardstick with more host promising to offer a stable and strong uptime. This has forced HostGator and other hosts to adopt this stand or fall behind.
HostGator has a knowledge support team that can easily be reached over the phone, live chat, or email. Among these options, we find the live chat option to be fastest, which gets you talking with a representative in less than 30 seconds.
Attractive Refund Policy
This hot offer a 30-day money-back guarantee plus an extra 15 days, making it a 45-day refund policy. This guarantees that customers will get a top-notch web hosting service. Besides, the extended warranty shows a high level of confidence, the manufacturer in its hosting services.
However, this refund policy applies to VPS hosting, reseller, and shared packages.
Other advantages include:
- User-friendly interface
- Free cPanel and site migration
- Site security features
Drawbacks of HostGator
- Page speed is low
- Several extra fees